Questions about GetHelp

People raise money for just about everything, including medical expenses, education costs, volunteer programs, youth sports, funerals & memorials, and even animals & pets.

You can directly create your project if you tap the link Star a GetHelp. Please, describe the content of your project honestly and as detailed as possible, and add pictures related to the content of your project. You can write the content in the language you prefer.

GetHelp can be used almost globally.

GetHelp platform fee is 0%.

However, a 8% of the collected amount will be charged to the project owner as various expenses credit card settlement fee, bank transfer fee, etc, that will be incurred when transferring the collected amount, as well as the receipt commission arranged by the project owner's bank.

It is actually possible to publish any kind project, either for yourself or on behalf of another person. There are available 20 different categories. However, in the event that the terms and services of our service is breached, the publishing of a project will not be accepted.

At the moment, we only accept US dollars

The collected funds will be deposited to the set bank account within 5 business days after the project ends. However, in the event that there are problems with the account information, there are possibilities that the deposit process taking longer time than intended. Also, the deposit time may also differ depending the financial institution governing the remittance method, the process can be longer than intended. We hope for your understanding.

Translation methods available: Wise.com and PayPal. Please, check the remittance method available for your country.

Depending on your residence country, the remittance method used to send you the collected funds will be different.

In order to be elegible to receive the collected funds it would be necessary for the project owner to complete all the fields requested in the in your account and provide the necessary information depending on the remittance method whether requested on the platform or directly by any GetHelp staff through email.

Please discuss with GetHelp staff an alternative payment method. The most used option for this case is to use a receiving account (yours or from a close person) that is registered in a country with an available remittance method.

Depending on your residence country, the remittance method used to send you the collected funds will be different.

In order to be elegible to receive the collected funds it would be necessary for the project owner to complete all the fields requested in the in your account and provide the necessary information depending on the remittance method whether requested on the platform or directly by any GetHelp staff through email.

Yes, as long as your project meets the following conditions: Your amount collected so far is $100 or higher. You will receive an email from GetHelp asking you the information we need in order to transfer the funds to your bank account.

We will still deliver the funds collected regardless if the goal has been met or not.

Yes you can.

Please direct your questions to the project owner directly.